Privacy Policy for SmokingAstronauts.com

  1. Introduction

Smoking Astronauts (“we“, “us“, or “our“) values the privacy of its customers and visitors to the SmokingAstronauts.com website (“Website“). This Privacy Policy (“Policy“) outlines the types of information we collect, how we use and protect this information, and your rights regarding your personal information. By using the Website, you agree to the terms of this Policy.

  1. Information We Collect

We collect two types of information from users of the Website: Personal Information and Non-Personal Information.

  1. Personal Information: This includes any information that can be used to identify, locate, or contact you, such as your name, email address, mailing address, phone number, and payment information. We collect Personal Information when you create an account, make a purchase, or subscribe to our newsletter.
  2. Non-Personal Information: This includes information that cannot be used to identify, locate, or contact you, such as your browsing history, the type of device you are using, your IP address, and other anonymous statistical data. We collect Non-Personal Information through the use of cookies, web beacons, and third-party tracking tools, such as Google Analytics.
  3. Use of Google Analytics

We use Google Analytics to help us analyze and understand how users interact with our Website. Google Analytics collects information such as how often users visit the Website, what pages they visit, and what other websites they used before coming to our Website. The information generated by the cookies about your use of the Website will be transmitted to and stored by Google on servers in the United States.

You can learn more about how Google uses data when you use our Website by visiting www.google.com/policies/privacy/partners/. To opt-out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders, including sending you order confirmations and shipping notifications.
  • To provide customer support and respond to your inquiries.
  • To personalize your experience on the Website and improve our products and services.
  • To communicate with you about promotions, special offers, and other news, provided you have opted in to receive such communications.
  • To monitor and analyze trends, usage, and activities on the Website.
  • How We Protect Your Information

We implement appropriate security measures to protect the information we collect, including the use of Secure Socket Layer (SSL) encryption to protect sensitive information transmitted online. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

  1. Sharing Your Information

We do not sell, rent, or trade your Personal Information to third parties. We may share your Personal Information with third-party service providers who help us operate the Website and fulfill your orders, such as payment processors, shipping providers, and email service providers. These service providers are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than providing services on our behalf.

We may also disclose your information if required by law, to enforce our Website policies, or to protect our rights, property, or safety or the rights, property, or safety of others.

  1. Your Rights and Choices

You have the right to access, update, or delete your Personal Information at any time. To exercise these rights, you may log in to your account on the Website or contact our Customer Support team at customerservice@smokingastronauts.com.

You may also choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions included ineach email or by contacting our Customer Support team at customerservice@smokingastronauts.com. Please note that you may still receive transactional or administrative emails, such as order confirmations and shipping notifications, even if you opt-out of promotional communications.

  1. Third-Party Links

The Website may contain links to third-party websites that are not controlled or operated by Smoking Astronauts. We are not responsible for the content or privacy practices of these third-party websites, and this Privacy Policy does not apply to any information you may provide while visiting such websites. We encourage you to review the privacy policies of any third-party websites you visit.

  1. Children’s Privacy

Our Website is not intended for use by children under the age of 13, and we do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have collected Personal Information from a child under the age of 13, we will take steps to remove such information and terminate the child’s account.

  1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time, and such changes will be effective upon posting the revised Privacy Policy on the Website. Your continued use of the Website after the posting of any changes to this Privacy Policy constitutes your acceptance of those changes.

  1. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our Customer Support team at customerservice@smokingastronauts.com.

Last Updated: April 20, 2023